Privacy Policy
Codashops ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit codashops.live or use our services.
1. Information We Collect
We collect the following types of information:
- Account information: name, email address, phone number, and billing details when you create an account or place an order.
- Transaction data: game IDs, top-up amounts, and payment confirmations.
- Technical data: IP address, device type, browser, and pages visited, collected via cookies and analytics tools.
- Communications: messages you send through our contact form or support channels.
2. How We Use Your Information
- To process and deliver your top-ups and gift card orders.
- To provide customer support and respond to inquiries.
- To detect and prevent fraud, abuse, and security threats.
- To improve our website, services, and user experience.
- To send transactional emails and, with your consent, occasional promotions.
3. Sharing of Information
We do not sell your personal information. We share data only with:
- Payment processors and game publishers necessary to fulfill your orders.
- Service providers (hosting, analytics, email) under strict confidentiality agreements.
- Law enforcement when required by valid legal process.
4. Cookies & Tracking
We use cookies to remember your preferences, keep you signed in, and measure site performance. You can disable cookies in your browser settings; some features may not work without them.
5. Data Security
We use industry-standard encryption (TLS 1.3), PCI-DSS compliant payment processing, and routine security audits to protect your data. No system is 100% secure, but we work hard to safeguard your information.
6. Your Rights
You have the right to access, correct, delete, or export your personal data. California (CCPA) and EU (GDPR) residents have additional rights, including the right to opt out of data sales (we don't sell data) and to lodge a complaint with a data protection authority.
7. Children's Privacy
Codashops is not directed to children under 13. We do not knowingly collect data from children. If you believe a minor has provided us data, contact us and we will remove it.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Material changes will be announced on this page with an updated "Last updated" date.
9. Contact Us
Questions about this policy? Email support@codashops.live or write to us at 1209 Orange Street, Wilmington, DE 19801, USA.